You receive the order in 24 hours
100% Return Policy
Terms and Conditions
The mistercock.pt is a e-commerce site, property of the company OMC, Lda. with the Tax Identification Number 513607757, headquarters at Rua João das regras, nr. 176, with the postal code 4000-291, in the county of Porto, with the Phone number 223192134, phone 913033454 and e-mail: [email protected]
We are committed to comply with all existing legislation on distance selling and e-commerce, namely Decree-law 143/2001 and 07/2004, as well as other legal provisions that apply to this type of trade.
All of our content is protected by law. Any copying in full or in part, not authorized, will be subject to legal sanctions to be severe.
You can return all items bought within 90 days, whatever the reason. We replace the product or make a full refund of the amount paid, except for products under promotion or special campaigns. In these cases, applies the legislation in force, 30 days to exchange and/or return the amount paid.
Being confidentiality one of our top priorities, we commit to keep confidential all personal data of our customers, and not provide them to third parties, nor disclose them by any other means. In addition, all our articles are packed in a discreet way, without references to the content nor to its source. The sender will in the name of the OMC, thus ensuring the total discretion.
Mister Cock reserves the right to change prices and specifications without prior notice, however, if this change will affect your order we will get in contact with you by e-mail.
All orders may contain (in addition to the products purchased) condoms and lubricants, as a result of the partnerships that Mister Cock down. Will be limited to the existing stock, and to the permanence of these partnerships. May also contain advertising material.
For orders placed and payment confirmed until 15: 00 one working day, orders are dispatched on the same day with next working day delivery to mainland Portugal and on the second business day to the autonomous regions of the Azores and Madeira. If there are any delays on the part of carriers, Mister Cock cannot be held responsible, since it escapes our control. But we will do everything so that this does not happen.
Orders of a value equal to or greater than 40€ the shipping is free. For orders value less than or equal to 39,99€, taxamos the value of 4,99€.
For shipping charge is taxed on the value of 5,99€. In this type of shipping/payment, and in situations where a delivery is not complained of absence of the recipient in your household, refusal, etc.), the OMC reserves the right to resubmit only after the order be paid in full, by other means of payment available to you, plus a fee of 5€.
1. Bank Transfer
Name: OMC, Lda
IBAN: PT50 0010 000052853470001 97
2. Credit card
3. Reference Atm
Minimum order value 10€ (VAT included)
All articles made available in www.mistercock.pt they are in stock. If there is any fault in the product ordered, we will send you an e-mail message that indicates the new expected delivery date, or suggest to eventually change to another similar article or the refund of the amount paid.
Cancellation of orders
1. The Customer may always be that you want to cancel your order before it is shipped.
2. All orders that are not paid within 5 days will be automatically cancelled by our system.
More information, refer to our Returns Policy.
Age of consent
By making an order at Mister Cock, you declare that you have the legal age to purchase the products. If we discover that you do not have the age requirement or you're not legally allowed to ask for certain products will not be required to complete the application.
Acceptance of contract
All orders placed by you are subject to the right of admission, that is, we can choose not to accept your order.
Situations out of our control
We are not responsible for any failure or delay in performance of, any of our obligations if such failure is caused by a situation beyond our control and is compromised by a third party.
Acceptance of the subscription of the newsletter and subscription to news Mister Cock
When doing the registration on our website is done automatically with the subscription of the newsletter and subscription to news Mister Cock. To not activate this feature simply to avoid the visa on their icons, or cancel via e-mail to [email protected]